Returns & Refunds Policy

Welcome to Let’s Foodify, a venture by AVAC Ventures. We are committed to delivering top-quality food products and a seamless shopping experience. While we aim for complete satisfaction, we understand that returns and refunds may occasionally be necessary.

🛒 Eligibility for Returns

Due to the perishable nature of our products, we do not accept returns unless:

  • The item arrived damaged
  • There are quality issues
  • You received the wrong item

To be eligible for a return consideration:

  • The item must be unused, in its original packaging, and in the same condition as delivered.
  • Return requests must be initiated within 24 hours of delivery.

📦 How to Request a Return

If your order meets the return criteria, follow these steps:

  1. Contact us via email at info@letsfoodify.com or call +91 8826940032 within 24 hours of delivery.
  2. Provide your Order ID, a brief description of the issue, and attach photo evidence if applicable.
  3. Once approved, we’ll issue a Return Authorization (RA) Number and guide you through the return process.

💰 Refund Policy

  • Refunds are processed within 2–3 working days after we receive and verify the returned item.
  • Refunds are issued to the original payment method used during checkout.
  • Shipping charges are non-refundable unless the return is due to our error or a defective product.

📷 Damaged or Defective Items

If your order arrives damaged or has a quality issue, contact us immediately. Upon verification, we will either:

  • Send a replacement at no extra cost, or
  • Issue a full refund, including any shipping fees.

🔄 Exchanges

We do not offer exchanges on food items due to safety and hygiene reasons.

However, if you received the wrong product, we will promptly send a replacement at no additional cost.

🚫 Order Cancellations

  • Orders cannot be canceled once they’ve been processed or shipped.
  • You may cancel your order within 24 hours of placing it, provided it has not yet been processed for dispatch.

🛍️ Third-Party Purchases

This return policy applies only to purchases made on letsfoodify.com.

For third-party retailers, please refer to their specific return and refund policies.

📞 Need Help?

We’re here to help! If you have questions or need assistance with a return or refund, please contact our support team:

  • Email: info[at]letsfoodify.com
  • Phone: +91 882-694-0032
  • Address: Sector-108 Noida Uttar Pradesh

❓ Frequently Asked Questions

Q: Can I return a food product?
A: Due to the perishable nature of our items, we only allow returns in specific cases such as damage or incorrect delivery.

📌 Policy Updates

This policy is subject to change. Please check this page periodically for updates.